trAIde Tools · Last updated: April 2026
This page documents how trAIde Tools collects SMS consent from end customers on behalf of the service businesses we power.
Consent is collected via a two-step process starting with a verbal inquiry at the point of service.
Step 1 — Verbal Inquiry
During service intake, technicians use the following script:
"May I have your mobile number to send you appointment confirmations and arrival alerts? You will receive a text to confirm your enrollment."
Step 2 — Digital Opt-In via SMS
Once the number is entered into the digital intake form, the customer is sent a single opt-in invitation:
"trAIde Tools: You've been added as a contact for your upcoming service appointment. Reply JOIN to receive SMS notifications including appointment confirmations, technician arrival alerts, payment links, and follow-ups. Msg & data rates may apply. Reply STOP to decline."
Only customers who reply JOIN are enrolled. Customers who do not reply receive no further messages. Consent is not a condition of service.
When a customer replies JOIN, they receive the following confirmation:
"You're now opted in to receive service-related SMS notifications from trAIde Tools. Msg frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for assistance. traidetools.com/privacy"
Message frequency varies based on service activity. Customers may receive up to 5 messages per service appointment and up to 2 maintenance reminders per year.
Reply STOP at any time to unsubscribe. A confirmation is sent and no further messages will be delivered. Reply HELP or contact support@traidetools.com or (734) 474-7025 for assistance.
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
trAIde Tools
Email: support@traidetools.com
Phone: (734) 474-7025
traidetools.com